Hello,

I’m a product manager based out of Manteca, CA.

A rationally quixotic, and efficient executor of freshly brewed ideas.

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Some of my recent Product Management contributions.

  • Boosted Loyalty Program Sign-ups

    Revamped loyalty program, driving a 46.5% sign-up increase in 30 days and 52% more active merchants in 60 days.

  • Optimized Seamless Merchant Onboarding

    Led Setup Wizard redesign, cutting onboarding support calls by 62% and boosting NPS by 14 points through improved merchant onboarding flow.

  • Enhanced PCI Compliance Renewal

    Spearheaded PCI compliance feature, increasing completion rates and reducing non-compliance fees by 90% for new merchants within 30 days.

  • Digital Gift Card Optimization

    Streamlined online gift card sales, slashing support calls by 95% and raising merchant NPS by 35 points.

  • App Market Integrations

    Spearheaded the integration of Clover APIs & SDKs with Google’s POS app for 3 Google Retail Stores

“To understand the heart and mind of a person, look not at what he has already achieved, but at what he aspires to.”

— Kahlil Gibran, The Madman